1. Introduction

Opbela ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information you provide directly to us, including:

Contact Information: Name, email address, phone number, and business name when you submit our contact form.
Business Information: Business type and description of your website needs.
Communication Preferences: Your preferred method of contact (phone, email).
Payment Information: Payment is processed entirely by Stripe. We do not store card numbers or sensitive financial data on our servers.

We may also collect information automatically, including:

IP address and browser type
Pages visited and time spent on our site (via Google Analytics, if consent is given)
Referral source (how you found our website)
Device type and operating system

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiry and provide the services you requested
Send you a consultation call invitation and project quote
Process your payment via Stripe
Communicate about your project (status updates, questions, deliverables)
Improve our website and service quality
Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing without your explicit consent.

4. Cookies

Our website uses cookies to improve your browsing experience and to collect analytics data (only with your consent). When you visit our site, you will see a cookie consent banner. You may accept or decline non-essential cookies. Strictly necessary cookies (for site functionality) cannot be disabled.

Essential cookies: Required for the website to function properly.
Analytics cookies: Used by Google Analytics to understand site usage (only enabled with your consent).
Marketing cookies: Used by Meta Pixel to measure ad performance (only enabled with your consent).

5. Third-Party Services

We use the following third-party services:

Stripe: Payment processing. Stripe handles all financial transactions and has its own Privacy Policy.
Google Analytics: Website analytics (with consent). Subject to Google's Privacy Policy.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, provide you with services, and comply with legal obligations. Client project information is retained for up to 3 years after project completion.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate personal data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent for marketing communications at any time
Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at contact@Opbela.site.

8. Security

We implement industry-standard security measures to protect your personal information. All payment data is handled exclusively by Stripe and is never stored on our systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Your continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Opbela

Email: contact@Opbela.site